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How gb44com Handles Your Personal Data

Your account information, payment activity and device data are handled under this Privacy Policy — which applies to all eligible accounts in supported regions, subject to your local law.

Account data protectedbKash, Nagad, Rocket wallet privacyYour right to access your dataClear data retention periodsContact us to update or delete
gb44com How gb44com Handles Your Personal Data
HOW WE PROTECT YOU

Data Handling, Security and Your Account Rights

We apply consistent data-handling practices across account creation, wallet linking and session management. Your data is not shared beyond what is needed to run your account and process payments. Below are the four areas that matter most to your privacy as an account holder with us.

Wallet Data Security

Payment details tied to bKash, Nagad or Rocket are handled through encrypted connections. We store only the reference data needed to confirm a transaction, never your full wallet PIN.

Cookie and Session Control

We use session cookies to keep your lobby state active between pages. You can delete cookies through your browser settings; your account data itself is stored separately on our servers.

Data Retention Period

Account and transaction records are kept for as long as your account is active and for a period after closure as required by applicable rules in supported regions. You can request confirmation of your retention period.

Your Right to Request Changes

You can ask us to correct inaccurate data, request a copy of what we hold, or ask for deletion. Submit these requests through live chat or email and we will confirm the outcome in writing.

PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

If you want to access, correct or remove your personal data, our support team handles privacy requests directly. You can reach us through live chat inside your account, by email to our data contact address, or through the in-app help button on your mobile device. We aim to respond to all data requests within a reasonable time and will confirm receipt so you know your request is being handled.

Live Chat Open the chat widget inside your account dashboard to raise a privacy request or ask about data held on your profile.
Email Support Send your data access or deletion request by email. Include your registered account name and the wallet type — bKash, Nagad or Rocket — you use.
In-App Help Tap the help icon in the mobile lobby to submit a privacy query directly from your Android or iOS device without leaving the app.

Common Questions About Your Data and This Policy

These are the questions we hear most often about how this Privacy Policy works in practice — from what data we hold to how you can ask us to delete it. Availability of certain rights may depend on your local law and the eligible regions this platform serves.

We collect your name, contact details, device information and payment references — including the mobile wallet type you register, such as bKash, Nagad or Rocket. Session and login data are also recorded automatically.

Wallet references are shared only with the relevant payment processor to complete your transaction. We do not pass your bKash, Nagad or Rocket details to advertisers or unrelated third parties.

We retain transaction and account records for a period after closure as required by the rules applicable to eligible regions. Contact support to ask for the specific retention period that applies to your account.

Yes. Submit a data access request through live chat or email with your registered account name. We will confirm receipt and provide a summary of the data we hold on your profile.

Send a deletion request via live chat inside your account or by email. We will verify your identity, process the request and confirm when your data has been removed, subject to any legally required retention periods.

Whether this policy and our data-handling practices apply to you depends on your local law and whether your region is currently eligible. Check your account settings or contact support to confirm your eligibility status.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.